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Terms & Conditions

Theataccounts Ltd are pleased to accept the appointment as your accountant and tax advisor.  Our standard terms and conditions are set out below.  Not all sections will necessarily apply to you;


a.         Accounts and Tax Return

We process your figures and compile accounts for you. These accounts contain details of your business income and expenditure for the relevant accounting year. These accounts are prepared from information supplied by you.

We will use the information you provide to prepare your Tax Return.

Once the accounts have been prepared, we will send you a copy, along with your draft tax liability. You must check and approve the accounts, and once they are agreed, we will complete your final accounts and tax return.

Your final accounts and tax return will then be sent to you, along with a letter detailing any tax payable, and the dates that this is due to HMRC.

In order for us to prepare your accounts and tax return, you will be responsible for providing us with all business incomings and outgoings, along with any other sources of personal income which is required for your tax return. To guarantee the submission of your personal tax return by the statutory filing date of the 31st January following the end of the relevant tax year, we must receive this information by 30th September.

Limited company accounts must be filed with Companies House, 9 months after the year end. Therefore we will require your information no later than 6 months after your year end.

Corporation tax returns will be submitted by us.  Corporation tax must be paid by you, to HMRC before 9 months and 1 day following the year end date

b.         VAT Returns

As long as you provide us with details of all your taxable income and expenditure along with all business bank and cash transactions in the relevant VAT quarter, by the 20th of the following month, we will endeavour to provide you with a completed VAT return in sufficient time for you to approve. Once approved, the VAT return can then be submitted to HMRC online by us.  The VAT liability must be paid by you one month and seven days following the VAT quarter end.

c.          PAYE

If required, we will prepare your payroll, payslips and PAYE submissions. In order for us to do this, we will need to be provided with employee details, along with numbers of hours worked and rates of pay. We will require this information by 10th of each month.

d.         Company Secretarial

We will provide the following company secretarial services where applicable;

(Please note that some of our company secretarial tasks are undertaken by an associated company of Theataccounts Limited on our behalf).


a.         Help us give you the best service

If at any time you wish to discuss how our service could be improved or if you are dissatisfied with the service you have received, please contact Alex Dyer (01905823177 or

We undertake to look into any complaint carefully, promptly and to explain the position to you. If we have given you a less than satisfactory service we will undertake to do everything reasonable to rectify the matter.

b.         Fees

Our fees are based on time spent on the work carried out, along with the degree of responsibility and skill involved.

Settlement is due within 30 days of the invoice, however, we are happy for our clients to pay in advance by standing order. If you wish to pay by standing order, please let us know.

After completing your work, we are entitled to keep all of your paperwork while there is still money owing to us.

Where it is necessary to perform work outside the responsibilities set out in this letter, we will inform you in advance that this may involve additional time and higher fees.

c.          General Terms

Excluded Services

You will deal with claims and any related correspondence, appeals or any other matters in respect of Working Tax Credits and Child Tax Credits, unless you specifically request our assistance. A charge may apply and you will be advised prior to completion.

Client Monies

We may hold monies on your behalf. Such money will be held in trust in a client bank account, which is segregated from the firm’s funds.

Retention of Records

During the course of our work, we will collect information from you and others acting on your behalf and will return any original documents to you following the preparation of your Return. You should retain them for six years from the 31st January following the end of the tax year.  This period may be extended if HM Revenue and Customs enquire into your Tax Return.

Whilst certain documents may legally belong to you, we intend to destroy correspondence and other papers that we store which are more than seven years old, other than documents which we consider to be of continuing significance. You must tell us if you require retention of a particular document.

Limitation of Liabilities

The advice which we give to you is for your sole use and does not constitute advice to any third party to whom you may communicate it.

We will provide the professional services outlined in this letter with reasonable care and skill. However we will not be responsible for any losses, penalties, surcharges, interest or additional tax liabilities arising from the supply by you or others of incorrect or incomplete information, or from the failure by you or others to supply any appropriate information, or your failure to act on our advice or respond promptly to communications from us or the tax authority.

Electronic Communication

Email will be used to enable us to communicate with you. As with other means of delivery this carries with it the risk of inadvertent misdirection or non-delivery, and are capable of data corruption. It is the responsibility of the recipient to carry out a virus check on any attachments received. It also may be inappropriate to rely on advice contained in an e-mail without obtaining written confirmation of it. All risks connected with sending commercially sensitive information relating to your business are borne by you and are not our responsibility. If you do not accept this risk, you should notify us in writing that e-mail is not an acceptable means of communication.

Cloud Based Portal

We will communicate with you through our cloud based portal. The portal allows us to upload documents which you can then download and approve electronically. It also allows you, as our client, to upload documents and for us to download them. As with other means of delivery this carries with it the risk of inadvertent misdirection, non-delivery or corruption. The recipient is responsible for carrying out a virus check on uploaded documents. Documents such as accounts, tax returns, letters of representation etc. will be exchanged in this way. The electronic approval process relies upon a username and password, both of which are determined by you and known only to you. It is your responsibility to keep these secure. Any documents approved by your username will be taken to have been approved by you. We may withdraw the use of this portal at any time, without notice. If you do not agree to accept this risk, you should notify us in writing that our cloud based portal is not an acceptable means of communication.

Online Software

In the event that you take out a subscription for a third party product through us, you will ultimately hold the agreement with the subscription provider. With your agreement we may undertake payment of the subscription on your behalf. If you cease to instruct us to act as your agent in respect of the services they are engaged to provide, we will cease payment of the subscription, and the responsibility to fulfil the obligations of the agreement will revert to you.

d.         Agreement of Terms

Once they have been agreed, these terms and conditions will remain effective until they are replaced.

Any advice given is on behalf of the company (Theataccounts Ltd) and not on behalf of any individual employee or director.

Information held by Theataccounts Ltd may be used to monitor the services that we provide.  We maintain appropriate safeguards to ensure security, integrity and privacy of all personal information held.

e.         Data Protection Policy

Theataccounts Ltd is registered under the Data Protection Act 1998.

Information held by Theataccounts Ltd may be used to monitor the services that we provide.  We maintain appropriate safeguards to ensure security, integrity and privacy of all personal information held.

Privacy Policy

What is this Privacy Policy for?

This privacy policy is for and governs the privacy of its users.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. The way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to ensure the necessary steps are taken to protect the privacy of its users. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the user experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website they should take necessary steps within their web browser security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but users using such form to email processes do so at their own risk. Your details are not passed on to any third parties.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example:

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

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